1. Information We Collect
When you submit an enquiry, request care services, or apply for caregiver recruitment, we collect only information necessary to understand and coordinate care arrangements:
- Contact Identifiers: Name, phone number, email address, city, or locality.
- Care Coordination Notes: Non-sensitive details regarding care preferences, shift timings, patient mobility requirements, and household schedules.
- Employment Information: For job applicants, work history, educational certificates, and submitted resumes.
- Technical Logs: IP address, browser type, and submission timestamps used strictly for security, anti-spam, and system integrity.
2. How We Use Your Information
We use collected information solely for legitimate operational purposes:
- Responding promptly to your care requests and inquiries via phone or WhatsApp.
- Evaluating caregiver matching and scheduling suitable attendants or nurses.
- Processing caregiver recruitment applications.
- Maintaining internal service quality, safety records, and follow-ups.
3. Confidentiality & No Data Selling
We never sell, rent, or monetize your personal contact or family details to third-party advertisers, data brokers, or marketing networks. Information is accessible only to authorized care coordinators directly involved in managing your service.
4. Security & Data Storage
We implement industry-standard server-side protections, encrypted transmission (HTTPS), server access controls, and sanitized file storage to prevent unauthorized disclosure, tampering, or loss of information.
5. Your Rights & Contact
You retain the right to request access to, correction of, or deletion of your contact records from our active coordination registry at any time by contacting our care team at care@nurevixcare.com or via phone at +91 98765 43210.